Reference
METAL
The five channels that signal expansion readiness: Milestones, Events, Them, Actions, Lifecycle. Most companies instrument one of the five, product usage, and call it health.
What it is not
Not a health score.
Where it was staked
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Most companies instrument one expansion signal, product usage, and call it health. METAL names all five channels: Milestones, Events, Them, Actions, Lifecycle. The framework behind the milestone map and the orchestration motion, in print for the first time.